Alargo Terms of Service

User Terms of Service

Last Updated: June 25, 2025 | Effective: July 1, 2025

1. Introduction

Welcome, and thank you for using Alargo!

Alargo, Inc. (“Alargo”, “we”, “our”, or “us”) provides AI-powered website visibility and search optimization tools through our platform (the “Service”), available at getalargo.com and affiliated domains (collectively, the “Websites”).

These Terms of Service (the “Terms”) govern your use of our Service and Websites. By accessing or using any part of Alargo, you agree to be bound by these Terms and our Privacy Policy.

2. Changes to These Terms

We may revise these Terms from time to time. If a revision is material, we will provide notice (e.g. via email or site banner). Continued use after changes means acceptance.

3. Eligibility and Account Responsibilities

4. Use of Service

We grant you a non-exclusive, non-transferable license to use the Service. You agree not to misuse the platform, interfere with security, or resell the service.

5. Subscriptions and Payment

Subscriptions auto-renew unless canceled. You are responsible for all applicable charges and taxes. Details are provided at the time of purchase.

6. Termination

We may suspend or terminate access for violations of these Terms. You may cancel anytime via your account settings.

7. Disclaimers and Limitations

Alargo is provided “as is”. We disclaim all warranties and are not liable for indirect or consequential damages, to the fullest extent permitted by law.

8. Governing Law

These Terms are governed by the laws of the State of California. All disputes shall be resolved in courts located in San Francisco County, CA.

9. Contact

Questions? Contact us at support@getalargo.com.

Privacy & Security

Privacy Statement

Effective: June 25, 2025

This Privacy Statement explains how Alargo, Inc. ("Alargo", "we", "us") collects, uses, and shares your personal data when you visit or use our services, websites, and applications (collectively, the “Service”). Please read carefully. By using our Service, you agree to this policy.

1. Scope & Applicable Users

Depending on how you use Alargo, different data handling rules apply:

  • Subscribers: Paid users under our plan; their organization controls workspace data.
  • Free Users: Non-paying users; Alargo controls your data per this policy.
  • Site Visitors: Only browsing the site; data processed by Alargo per below.

2. Information We Collect

  • Account & Profile: Email, name, password.
  • Usage Data: IP, device info, logs, feature usage.
  • Submitted Content: URLs, site data you scan.
  • Third‑Party Integrations: Optional connections like linking your CMS.

3. How We Use It

  • Provide and enhance our Service
  • Respond to support, ensure security, investigate abuse
  • Send service‑related communications (mandatory)
  • Analyze aggregated trends or conduct research

4. Cookies & Tracking

We use cookies for essential functionality and analytics. You can manage preferences in your browser or via any banner provided.

5. Third‑Party Service Sharing

We share data when:

  • Required by law or legal process
  • With service providers under contract, acting on our behalf
  • When you opt‑in (e.g., integrations)

6. Data Retention & Deletion

We retain your data as long as needed to fulfill Service purposes or legal obligations. You can request data deletion anytime; your account data will be deleted within 30 days of request, with backups removed within 60 days.

7. Your Rights

  • Access, correction, deletion, portability
  • Right to object to processing, including marketing
  • California Residents: rights under CCPA/CPRA

8. International Transfers & GDPR

Alargo is based in the U.S. If you're in the EEA, data is transferred under EU Standard Contractual Clauses and protected accordingly.

9. Changes & Contact

We’ll notify you of major updates. This page reflects the latest known as of the effective date above.

Questions? Email us at privacy@alargo.com.

Security Standards

Last Updated: June 25, 2025

Alargo maintains a robust, risk-based information security program that protects the confidentiality, integrity, and availability of your data.

1. Governance & Framework

Our program is aligned to standards like ISO/IEC 27001 and NIST, covering risk management, incident response, access controls, vulnerability management, and business continuity.

2. Assessments & Certifications

  • Annual penetration tests by reputable third parties
  • Regular internal audits & vulnerability scans
  • Maintained certifications: SOC 2 Type II, ISO 27001
  • Ongoing bug bounty program

3. Data Protection

  • Encryption: All data encrypted in transit (TLS 1.2+) and at rest (AES‑256)
  • Access Control: Least-privilege access, MFA for admins, two-person approval on elevated rights
  • Vendor Oversight: Third-party subprocessors undergo security reviews and sign data agreements

4. Infrastructure & Backups

  • Hosted on secure, reputable cloud providers
  • Daily backups with off-site storage & tested recovery plans
  • Disaster recovery drills at least annually

5. Incident & Response Management

  • Continuous monitoring for unusual activity
  • Formal incident response plan with defined roles and timelines
  • Notification to affected users in case of confirmed breaches

6. Secure Development Lifecycle (SDLC)

  • Security reviews and testing are part of our deployment process
  • Code changes undergo peer reviews and automated scans
  • Third-party dependencies regularly scanned and updated

7. Physical & Device Safeguards

  • Personnel accessing data follow background screening and training
  • All workstation devices encrypted, password-protected, and regularly updated
  • Cloud infrastructure complies with industry physical security standards

8. Personnel Practices

  • Employees undergo annual security training
  • Enforced least-privilege policies across systems
  • Off-boarding includes account termination within one business day

9. How to Contact Alargo Security Team

Security questions or vulnerability reports? Email security@alargo.com.